Legal information
Terms of Service
1. Scope and Provider
1.1 These Terms of Service govern the contractual relationship between Judith Perl – Sole Proprietor ("Provider") and the users of the Gaist application ("App").
1.2 By using the App, you accept these Terms of Service. Where additional notices, terms or consents are required for specific features, they will be displayed separately.
1.3 Provider:
Judith Perl – Sole Proprietor
Josef-Steinberger-Weg 17
8054 Graz
Austria
Email: [help@gaistnet.com](mailto:help@gaistnet.com)
2. Services
2.1 The App provides, in particular, the following features:
* AI-powered spiritual companionship, including personalised chats with virtual personas
* daily horoscopes and astrological interpretations
* tarot card readings and interpretations
* personalised AI-generated images and content
* other digital entertainment and reflection features
2.2 All AI-generated content is intended solely for entertainment, inspiration and personal reflection. It does not constitute professional advice and does not replace psychological, medical, legal, tax, financial or other professional advice.
2.3 Additional information about the use, functioning and limitations of AI-generated content is provided in the separate AI Notice available within the App.
3. Essenz – Virtual Balance
3.1 Essenz is the virtual balance used within the App. Essenz is not legal tender, has no monetary value outside the App and cannot be exchanged for real money, goods or services outside the App.
3.2 Essenz may only be used within the App and only for digital features offered within the App.
3.3 There are three types of Essenz with different validity periods:
* Welcome bonus Essenz: 100 Essenz, valid for 30 days from activation. The welcome bonus is granted once per account and device.
* Subscription Essenz: granted monthly as part of an active subscription. Unused subscription Essenz expires no later than at the end of the relevant paid subscription period.
* Purchased Essenz: acquired through a one-time purchase. Purchased Essenz does not expire as long as your account exists and the App remains available.
3.4 When Essenz is consumed, it is deducted in the following order:
1. welcome bonus Essenz
2. subscription Essenz
3. purchased Essenz
3.5 A minimum balance of 2 Essenz is required to use certain AI features. If your balance falls below this threshold, the App may prompt you to top up.
3.6 Essenz balances are generally non-transferable and non-refundable, unless otherwise required by mandatory law or unless a refund is granted by the relevant app store.
3.7 In the event of technical errors, failed generations or undelivered digital content, reserved but not finally consumed Essenz will be automatically released or credited back.
4. Purchases, Payments and Subscriptions
4.1 All payments are processed exclusively through the relevant app store, in particular the Apple App Store or Google Play Store. The payment, cancellation and refund terms of the relevant store operator also apply.
4.2 The Provider does not process payments directly. Billing, payment confirmation and any refund are generally handled by Apple or Google.
4.3 One-time purchases of Essenz packages
For one-time purchases, the purchased Essenz is credited to your account after successful payment confirmation. Purchased Essenz does not expire but cannot be exchanged back for money.
4.4 Subscriptions
Subscriptions renew automatically on a monthly or annual basis, depending on the selected plan, unless cancelled in time through the relevant app store before the start of the next billing period.
4.5 Subscription cancellation must be made through the settings of the relevant app store. After cancellation, access to the paid subscription benefits remains available until the end of the current paid period. After that, no further renewal will take place.
4.6 Unused subscription Essenz expires no later than at the end of the relevant paid subscription period. A payout or conversion into money is excluded unless mandatory law provides otherwise.
4.7 Current subscription plans
* Starter monthly: 2,000 Essenz per month
* Pro monthly: 5,000 Essenz per month
* Starter annual: 2,000 Essenz per month for 12 months
* Pro annual: 5,000 Essenz per month for 12 months
4.8 The specific prices, terms, taxes and payment conditions are displayed before purchase in the relevant app store. In the event of discrepancies between the information displayed in the App and the app store purchase interface, the app store purchase interface is authoritative for the purchase process.
5. Right of Withdrawal, Cancellation and Refunds
5.1 Consumers may have statutory rights of withdrawal or cancellation. These rights remain unaffected by these Terms.
5.2 Since purchases and subscriptions are processed through the relevant app store, withdrawal, cancellation and refund processes are generally handled according to the rules and technical procedures of the relevant app store operator.
5.3 Digital content and virtual balances may be made available immediately after purchase. Where required by law, before such immediate provision you will be expressly asked to consent to performance beginning before the expiry of any otherwise applicable withdrawal or cancellation period. You will also be informed that you may lose your withdrawal or cancellation right once the digital content has been fully provided.
5.4 Essenz that has already been consumed for successfully delivered digital content is generally non-refundable, unless mandatory law provides otherwise or unless a refund is granted by the relevant app store.
5.5 If a purchase or subscription is refunded by the app store, the Provider may adjust, suspend, revoke or reverse the corresponding digital benefits, Essenz credits or access.
5.6 Cancelling a subscription only stops automatic renewal for the future. Cancellation does not automatically constitute a statutory withdrawal or refund for already paid periods.
5.7 Physical Merchandise – Returns and Exchanges
The App may offer physical products (such as individually printed items) for order. Because these products are custom-made on demand, the following applies:
5.7.1 Returns or refunds due to incorrect size selection, ordering errors or change of mind are not accepted. Please check size guides and product information carefully before ordering.
5.7.2 If you receive a defective product or a misprint, please contact us at help@gaistnet.com within 14 days of delivery. Include a brief description and a photograph of the defect. We will arrange a free replacement.
5.7.3 The statutory warranty rights for physical products remain unaffected.
6. AI-Generated Content
6.1 The App uses AI systems to generate chat responses, horoscopes, tarot interpretations, images and other personalised content.
6.2 AI-generated content is generated automatically and is intended solely for entertainment, inspiration and personal reflection.
6.3 AI-generated content may be inaccurate, incomplete, outdated, misleading or biased. The Provider does not warrant the accuracy, completeness, timeliness or suitability of AI-generated content for any particular purpose. Statutory consumer rights remain unaffected.
6.4 AI-generated content does not replace professional psychological, medical, legal, tax, financial or other expert advice. In case of serious problems or important decisions, you should consult qualified professionals.
6.5 The generation of images and complex content may take some time. For asynchronous processes, in particular persona images or tarot card sets, completion may take up to 24 hours.
6.6 For such asynchronous processes, Essenz is only finally deducted upon successful delivery. In the event of technical errors or failed delivery, reserved Essenz will be automatically released or credited back.
6.7 Further information on AI transparency, the limitations of AI systems and responsible use is provided in the separate AI Notice available within the App.
7. User Obligations and Acceptable Use
7.1 The App is intended for persons aged 16 and over. Persons between 13 and 15 years of age may use the App only with the consent of their legal guardians. Use by children under 13 is not permitted.
7.2 You agree not to use the App for abusive, fraudulent, harmful or unlawful purposes.
7.3 In particular, the following actions are prohibited:
* automated, mass or scripted access to the App or API
* manipulation or attempted manipulation of Essenz balances, purchases, subscriptions or technical processes
* misuse of the welcome bonus, in particular through multiple accounts, manipulated device identifiers, fake email addresses or other circumvention
* circumvention, disabling or impairment of technical security measures
* use of the App to harass, threaten, deceive or harm other persons
* input of unlawful, harmful or rights-infringing content
* reverse engineering, decompilation or other unauthorised analysis of the App, unless expressly permitted by law
7.4 In the event of violations of these Terms, the Provider may take appropriate measures, including restricting features, temporarily suspending the account or terminating the account for good cause. Paid entitlements remain available only to the extent required by mandatory law.
8. Availability, Maintenance and Changes
8.1 The Provider strives to ensure stable availability of the App. However, uninterrupted or error-free availability is not guaranteed.
8.2 The App may be temporarily unavailable or limited due to maintenance, security measures, technical disruptions, updates, force majeure or issues with third-party providers, in particular app stores, hosting providers or AI service providers.
8.3 The Provider may modify the App, individual features, content, technical processes, Essenz costs, prices or plans where there is an objective reason to do so. Objective reasons may include technical development, security requirements, changes to third-party terms, legal requirements, economic necessity or improvements to the user experience.
8.4 Material changes will be communicated to you with reasonable prior notice within the App or by other appropriate means, where possible and reasonable.
8.5 Changes to these Terms generally apply only for the future. Where legally required, your consent will be obtained. If you do not agree with material changes, you may stop using the App and cancel any existing subscription through the relevant app store.
9. Liability
9.1 The Provider is fully liable for damages arising from injury to life, body or health, for damages caused by intentional or grossly negligent conduct, and in all cases where liability is mandatory by law.
9.2 In cases of slight negligence, the Provider is liable only for breaches of essential contractual obligations. Essential contractual obligations are obligations whose fulfilment is necessary for the proper use of the App and on whose compliance you may regularly rely. In such cases, liability is limited to the foreseeable, typically occurring damage, to the extent permitted by law.
9.3 To the extent permitted by law, the Provider is not liable for indirect damages, consequential damages, loss of profit, loss of data or damages caused by improper use of the App.
9.4 The Provider is liable for AI-generated content only in accordance with statutory provisions and these Terms. Since AI-generated content is created automatically, it may contain errors and must not be understood as professional advice.
9.5 Liability for services, content, payment processing or availability of third-party providers, in particular Apple, Google, hosting providers or AI service providers, is excluded to the extent permitted by law.
9.6 Statutory warranty rights and mandatory consumer rights remain unaffected.
10. Data Protection
10.1 Information on the processing of personal data is provided in the App’s Privacy Policy.
10.2 Your messages, inputs and other usage data may, to the extent necessary to provide the App, be processed by AI service providers, technical service providers or hosting providers. Details, legal bases, retention periods and data subject rights are set out in the Privacy Policy.
11. Governing Law and Jurisdiction
11.1 Austrian law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.
11.2 For consumers, the mandatory consumer protection provisions of the country in which they have their habitual residence also apply where they are more favourable or mandatorily applicable.
11.3 The place of jurisdiction is Graz, Austria, to the extent permitted by law. For consumers, a place of jurisdiction applies only to the extent permitted by law.
12. Alternative Dispute Resolution
12.1 If you have questions, complaints or support requests, you may contact the Provider at any time at [help@gaistnet.com](mailto:help@gaistnet.com).
12.2 The Provider is not obliged to participate in dispute resolution proceedings before a consumer arbitration body. However, the Provider is willing to consider participation on a case-by-case basis.
13. Contact
Judith Perl – Sole Proprietor
Josef-Steinberger-Weg 17
8054 Graz
Austria
Email: [help@gaistnet.com](mailto:help@gaistnet.com)
AI Notice
Version: June 2026
This App uses artificial intelligence (AI) to provide, among other things, the following features:
* personalised conversations with your spiritual companion
* daily horoscopes and astrological insights
* tarot card readings and interpretations
* personalised AI-generated images and content
* other spiritual, creative and reflective entertainment features
1. Purpose of the Content
All AI-generated content is intended solely for entertainment, inspiration and personal reflection. It is designed to support reflection, creative exploration and self-discovery.
The content is not intended to make binding statements about your future, health, mental wellbeing, finances, legal situation or other important life decisions.
2. No Professional Advice
This App does not provide:
* psychological counselling or psychotherapy
* medical advice, diagnosis or treatment
* legal advice
* financial advice
* tax advice
* emergency assistance or crisis intervention
If you are in an acute crisis, have medical or psychological concerns, or need to make an important legal, financial or health-related decision, please contact qualified professionals or appropriate emergency services.
3. Limitations of AI Systems
AI systems generate content based on patterns, probabilities and the inputs you provide.
AI-generated content may be:
* inaccurate or false
* outdated
* incomplete
* misleadingly phrased
* biased or inappropriate
* unsuitable for your actual situation
Please verify important information yourself and do not make serious decisions solely on the basis of AI-generated content.
4. AI Transparency
The App uses large language models and other AI systems, including systems provided by external service providers such as OpenAI, to generate text, interpretations, dialogues, images or other content.
When you communicate with a spiritual companion, persona or other interactive character in the App, you are not interacting with a human being, but with an AI-powered system.
AI-generated content in entertainment features is generally not manually reviewed before it is displayed to you.
5. AI-Generated Images
Personalised images, persona images, tarot card sets or similar content may be generated in whole or in part by AI.
Such images are creative representations and are not real photographs, identity documents or objective statements about persons, characteristics or events.
6. Data Protection
Your inputs, messages and other usage data may be processed in order to provide the App’s features, generate AI responses, ensure security and operate the App technically.
We process personal data in accordance with the GDPR and the App’s Privacy Policy.
Details on what data is processed, for what purposes, on what legal basis, how long data is stored and what rights you have are provided in the Privacy Policy.
7. Your Rights
Subject to the GDPR, you may have rights including access, rectification, erasure, restriction of processing, data portability and objection.
Details on how to exercise your rights are provided in the Privacy Policy.
8. Age Limit
The App is intended for persons aged 16 and over.
Persons between 13 and 15 years of age may use the App only with the consent of their legal guardians.
Children under 13 may not use the App.
9. Responsible Use
Use the App as a tool for inspiration, entertainment, creativity and personal reflection.
Please remember:
* AI responses are not a guarantee of facts.
* Spiritual and astrological content is symbolic and interpretative.
* Tarot interpretations are not predictions with guaranteed outcomes.
* In case of serious problems, you should contact qualified professionals.
* You remain responsible for your own decisions.
10. Confirmation
By continuing, you confirm that you understand that:
* content in the App may be AI-generated,
* the content is intended for entertainment, inspiration and personal reflection,
* the App does not replace professional advice,
* AI-generated content may contain errors,
* you have taken note of the Terms of Service and Privacy Policy,
* the App is intended for persons aged 16 and over, or, for persons between 13 and 15 years of age, consent from legal guardians is required.